Lisa Bulot
Success Professional | 10+ Years Customer Relationship Management | Retention, Onboarding & Customer Experience
- Role
- Mathematics Tutor at St. Tammany Parish Public School System
- Location
- Covington, LA, US
- LinkedIn followers
- 500 followers
About Lisa Bulot
Customer-focused professional with 10+ years of experience supporting and retaining customers in high-volume, relationship-driven environments. I specialize in clear communication, issue resolution, and building trust through consistent follow-through—skills that translate directly to Customer Success in a SaaS setting.In my most recent role as a Customer Service Supervisor at Reily Foods Company / Evamore Products LLC, I served as a primary point of contact for customers across account, order, and product-related needs. I managed a high daily interaction volume while maintaining a 97% customer satisfaction rate, prioritizing responsiveness, empathy, and accuracy. I partnered cross-functionally with Sales and Marketing teams to ensure customer feedback informed campaigns and initiatives, and I contributed to onboarding and training documentation to support service quality and team effectiveness.Earlier in my career as an educator, I built a strong foundation in coaching, enablement, progress tracking, and stakeholder communication. These experiences strengthened my ability to explain complex information clearly, adapt to individual needs, and create structured, supportive experiences—capabilities that align closely with onboarding, adoption, and long-term customer engagement in SaaS environments.I am drawn to Customer Success because it sits at the intersection of relationship-building, problem-solving, and long-term value creation. I am motivated by helping customers feel supported, confident, and successful over time, and I thrive in roles where trust, clarity, and consistency matter.Core strengths:Customer relationship management • Customer communication & enablement • Issue resolution • Cross-functional collaboration • Process documentation • Onboarding support • Stakeholder engagement
Experience
Mathematics Tutor
St. Tammany Parish Public School System
Aug 2025 — Present · Slidell, LA, US
Delivered small-group instruction tailored to individual learning styles and comprehension levels.Identified learning gaps and adjusted instructional approaches to improve student outcomes and confidence.Tracked progress and communicated performance insights to teachers and parents, reinforcing accountability and transparency.Fostered a supportive, structured environment that encouraged engagement and skill development.
Education
University of New Orleans
Bachelor of Education - BEd, Elementary Education and Teaching
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