Lisa Brown-Conte

About Lisa Brown-Conte

As a creative and passionate transformation thought leader, strategist, and change management expert, I develop enterprise level strategic plans and lead teams at all levels in the delivery of large scale, cross-functional initiatives to realize enterprise goals and objectives. In short, I make organizational vision a reality. “Deliver value early” is my mantra! I stay at the forefront of transformation, change management, strategic planning and program management trends, and am a proponent of collaboration and agility at all levels of organizational transformation. A seasoned program and project manager, I hold PMP and Scrum Agile certifications as well as certificates in Lean Six Sigma, Change Management and Design Thinking. Throughout my career, I have helped organizations focus, prioritize and execute effectively while honoring the importance of integrity, collaboration, and communication. In the spirit of practicing what I preach, as a leader, I excel in oral and written communications. Comprising a wide variety of enterprise efforts involving \"people, process and technology\", my strategic planning, project, change management and consulting career spans a wide range of industries including financial services, insurance, technology, healthcare, and sponsored research. Expertise: Leadership | Enterprise Transformation | Digital Transformation | Strategy Development & Planning Design Thinking | Enterprise Change Management | Internal & External Communications | Customer Experience Design | Customer Relations | Project Management Office (PMO) Development | Strategic Project Portfolio Planning & Oversight | Program & Project Management | Actionable Transformation Road-mapping | Workflow & Decision Support Systems | Innovative Marketing Strategy | Enterprise Risk Strategy | Vendor Management | Complex Problem Solving | Continuous Process Improvement | Efficiency Gain | Cost Reduction | Performance Management | Coaching | Mentoring | Customer Satisfaction | Employee Satisfaction

Experience

1. Director, Innovation and Digital Transformation

   Pegasystems

   Jan 2019 — Present

   Pega is changing the way the world builds software. Using a variety of creative, design thinking techniques, I drive the exploration of the customer experience and sustainable digital transformation within Pega\'s client base and prospects. Leading innovation teams, I act as the catalyst for creating, designing, and delivering successful business transformation engagements. At Pega, our innovation teams make our clients\' transformation visions reality.

Education

• San Francisco State University

  Graduate School studies, Educational Leadership

• Harvard University

  Graduate level studies, Business and Information System Management

• Mount Holyoke College

  Bachelor of Arts (B.A.), Liberal Arts / French / Art History