Lisa Bosshard

About Lisa Bosshard

I am a results-driven and solutions-minded senior supply chain leader with expertise in supply chain processes, logistics, distribution, warehouse operations, and customer service for industry leaders in Consumer-Packaged Goods (CPG).Throughout my career, I have been successful at evaluating critical data and existing systems and processes to create and implement tools, SOPs, and best practices. I also have a proven track record of leading special projects and programs to increase efficiencies, reduce costs, improve customer service, and drive sustainable business growth. I take pride in being regarded as a motivating servant leader, dynamic coach and mentor who supports professional development and career advancement to build high-performing teams. As a thoughtful strategist and big-picture thinker, I cultivate an environment of collaboration, open communication, and innovation to align cross-functional business units to resolve complex challenges and unite toward a common mission and vision.

Experience

1. Director Customer Supply Chain

   Chobani

   Jan 2022 — Present

   In this role, I lead a team of customer supply chain managers to implement sustainable and cost-effective supply chain processes. I resolve customer escalations and act as a liaison among logistics, supply chain, and product teams to ensure alignment with key business objectives. I also act as supply chain project lead and key partner to sales leadership teams to connect with customers and ensure consistently achieving sales objectives. Some highlights include: Successfully leading projects between sales and supply chain as Project Lead to reduce swell and maximize order volume, resulting in driving $8M+ in efficiencies and cost-saving measures. Maximizing accuracy, consistency, and efficiency by developing KPIs, SOPs, supply chain tools, and best practices across all teams. Conducting in-depth data analysis into customer feedback to develop programs and lead projects for key accounts, resulting in $4M+ back-to-trade spend YoY. Seamlessly resizing 23 SKUs from 5.3oz to 4 oz to optimize price points and make various products more competitive in the market. This involved resizing pallets across retail locations, including national retailers, which translated to a $1M cost savings. Increasing customer satisfaction and retention by implementing solutions to improve fleet management, routing, and distribution, resulting in enabling the ability to ship ~$7M worth of products. Supporting career advancement and professional development through ongoing coaching and mentoring, resulting in three team members receiving promotions to senior management roles.

Education

• North Central Texas College

  AS, Business

  2005 — 2008

• Retail Industry Leader's Association

  RSCC, Supply Chain

  2006 — 2006

• Western Governors University

  Bachelor of Science (B.S.) Busines Management, Business/Corporate Communications

  2015 — 2016

• Western Governors University

  Master of Science - MS, Management & Leadership

  2019 — 2019