Lisa Bailey
Vice President, FP&I Third Party Governance at Customers Bank
- Role
- VP, Fp & i Third Party Governance at Customers Bank
- Location
- Reading, PA, US
- LinkedIn followers
- 500 followers
About Lisa Bailey
Compliance and Fraud Risk leader with 20+ years of experience in banking, specializing in regulatory compliance, audit, fraud prevention, and third-party risk management.I bring a proven track record of leading enterprise risk assessments, building and executing testing and monitoring programs, and strengthening control environments across deposit, lending, SOX, AML, and fraud domains. My experience spans regulatory exam management, SAR oversight, and executive-level reporting, with a strong focus on aligning risk frameworks to evolving regulatory expectations.Known for bridging compliance, audit, and business functions, I partner across organizations to identify risk, drive remediation, and enhance operational effectiveness—particularly within complex third-party and vendor ecosystems.Certifications: CRCM, CFECurrently pursuing CAMS certification
Experience
VP, Fp & i Third Party Governance
Sep 2024 — Present · Wyomissing, PA, US
Lead governance and oversight of third-party vendors supporting fraud prevention and investigation functions.*Direct the full third-party risk lifecycle, including due diligence, ongoing monitoring, and remediation.*Oversee SAR referral review processes to ensure compliance with BSA/AML and fraud regulatory requirements.*Manage regulatory exam and audit engagement, coordinating responses with internal audit and regulators.*Execute testing and monitoring of third-party fraud operations (alerts, investigations, SAR recommendations).*Deliver executive-level reporting on risk exposure, control effectiveness, and emerging issues.*Partner with vendors to remediate findings and strengthen control environments.
Education
Albright College
Bachelor of Science, Accounting
1999 — 2001
Alvernia University
Masters Business Administration, Business Law
2010 — 2012
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