Lisa Barbour Coleman
Senior Consumer Relations Manager at Amy\'s Kitchen
- Role
- Senior Manager Consumer Relations at Amy's Kitchen
- Location
- Santa Rosa, CA, US
- LinkedIn followers
- 500 followers
About Lisa Barbour Coleman
Customer service management professional offering over 25+ years of experience creating and managing a service culture in industries such as wine, consumer packaged goods, and software. Known as an expert in providing innovative solutions and implementing advanced call center technologies to reduce costs while increasing efficiency. Proven progressive career reflecting strong leadership qualities that builds and leads highly motivated global teams that provide top-quality service in a timely fashion. Highly praised for work ethic, strong communication skills, and successful delivery of work.
Experience
Senior Manager Consumer Relations
Mar 2015 — Present
Skills
- Business Strategy
- Business Analysis
- Coaching
- Quality Control
- Marketing
- Process Improvement
- Negotiation
- Sales
- Lead Qualification
- Time Management
- Call Center Operations
- Resource Allocation
- Client Relationship Management
- Training
- Team Building
- Management
- Sales Analysis
- Needs Assessment
- Salesforce.com
- Recruiting
- Project Planning
- Direct Sales
- Cross-Functional Team Leadership
- Vendor Management
- Systems Evaluation
- Ecomm Systems
- Call Centers
- Leadership
- Sales Management
- Systems Upgrades
- Order Management
- Marketing Promotions
- Wine Clubs
- Operations Management
- Sales Operations
- Customer Retention
- Customer Service
- Market Research
- Integration
- Partnership Development
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