Lipika Samal

HR Manager - IBM | Driven to deliver Excellence

Role
HR Delivery Manager at IBM
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Lipika Samal

Performance-driven and people-oriented HR Generalist with 13+ years of diversified experience across HR Strategy, Project Management & Delivery, Employee Lifecycle Management, Employee Engagement, Compensation & Benefits, Learning & Development, HR Operations & Compliance, Business Partnering and Stakeholder Management with a key focus on empowering businesses and the people who drive them.

Experience

  1. HR Delivery Manager

    IBM

    Feb 2016 — Present · Bengaluru, IN

    Spearhead the entire IBM\'s client On-boarding strategy, managing a 13-member team with a key focus on delivering an immersive experience to candidates and ensuring seamless mobilization of talent- Instrumental in successfully On-boarding 89K+ new hires across Interns, Campus, Laterals and A&O hires for 5 integral Business Units- Digitalized the On-boarding process including pre and post On-boarding Experience to a revamped Self-paced Module Experience, resulting in a staggering 83% reduction in On-boarding timeline from three days to a mere half-a-day- Ideated and executed a 100% Virtual and Digital Employee On-boarding process during the COVID-19 crisis and delivered savings of Devised and implemented an interactive IBM Watson Artificial Intelligence (AI) powered Chatbot \'Quinn\' to efficiently resolve candidate queries and provide 24/7 support, thereby enhancing overall candidate experience- Maintained best-in-class Net Promoter Score (NPS) of > 70 by leveraging an array of Design Thinking and Agile practices and methodologies.

Education

  • Biju Patnaik University of Technology, Odisha

    Master of Business Administration - MBA, Human Resources (HR)

    2003 — 2005

  • Utkal University

    Bachelor of Arts - BA, Psychology

    1998 — 2003

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Lipika Samal — HR Delivery Manager at IBM in Bengaluru, KA, IN | Unifers