Lipika Samal
HR Manager - IBM | Driven to deliver Excellence
- Role
- HR Delivery Manager at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Lipika Samal
Performance-driven and people-oriented HR Generalist with 13+ years of diversified experience across HR Strategy, Project Management & Delivery, Employee Lifecycle Management, Employee Engagement, Compensation & Benefits, Learning & Development, HR Operations & Compliance, Business Partnering and Stakeholder Management with a key focus on empowering businesses and the people who drive them.
Experience
HR Delivery Manager
Feb 2016 — Present · Bengaluru, IN
Spearhead the entire IBM\'s client On-boarding strategy, managing a 13-member team with a key focus on delivering an immersive experience to candidates and ensuring seamless mobilization of talent- Instrumental in successfully On-boarding 89K+ new hires across Interns, Campus, Laterals and A&O hires for 5 integral Business Units- Digitalized the On-boarding process including pre and post On-boarding Experience to a revamped Self-paced Module Experience, resulting in a staggering 83% reduction in On-boarding timeline from three days to a mere half-a-day- Ideated and executed a 100% Virtual and Digital Employee On-boarding process during the COVID-19 crisis and delivered savings of Devised and implemented an interactive IBM Watson Artificial Intelligence (AI) powered Chatbot \'Quinn\' to efficiently resolve candidate queries and provide 24/7 support, thereby enhancing overall candidate experience- Maintained best-in-class Net Promoter Score (NPS) of > 70 by leveraging an array of Design Thinking and Agile practices and methodologies.
Education
Biju Patnaik University of Technology, Odisha
Master of Business Administration - MBA, Human Resources (HR)
2003 — 2005
Utkal University
Bachelor of Arts - BA, Psychology
1998 — 2003
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