Lior Bronshtein
Head of Customer Success Engineering, Infrastructure and Managed Services, Emea @Adobe
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WORK HISTORY
Head of Customer Success Engineering, Infrastructure and Managed Services, Emea @Adobe
Digital and Creative Experience) Cloud / SaaS Infrastructure engineering teams including: SRE, Managed Services and key accounts. Responsible for infrastructure health, scalability, robustness and stability. Automation and support structures while leading value-added services to ensure customer success (NPS/CSAT, renewals, adoption, expansion, churn reduction). Lead digital transformation projects for Tier1 fortune 500 customers - on-boarding, architecture, migrations, best practices, monitoring & alerting and OKRs. Ensure excellent customer service, maintains strong relationships with C Level executive, third-party vendors and channels. Cloud budgeting and capacity planning, cost reductions and service utilization. Sales Support (contracts, Pricing, SLA), Field Enablement and GTM materials.
SKILLS
ABOUT LIOR BRONSHTEIN
At Adobe, my focus is on driving operational health, scalability, and robustness for our…
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