Lionel Harris

About Lionel Harris

PROFILE• Ensure compliance with all local, state, and federal regulation • Provide regular safety and compliance training • Highly appreciated by patients and peers for empathy, listening skills, and attention to detail. • Seamlessly cooperate with healthcare team members to unify efforts and increase quality of care. • Able to assess and determine organizational needs and define goals for rapid attainment. • Able to leverage advanced technical and clinical expertise to explain, demonstrate, and promote product features including potential uses, product capabilities, and benefits to customers. • Outstanding ability to use market and product knowledge to assist in developing persuasive sales, marketing, and customer service strategies. • Transformational leader • Developed staff retention and training program to increase staffing level • Developed QAPI protocols and coordinate inter-intra departmental quality improvement measures, which increased resident quality of care, and staff training and retention •proficient OSHA and HIPAA policies and procedures.• Highly appreciated by patients and peers for empathy, listening skills, and attention to detail. • Seamlessly cooperate with healthcare team members to unify efforts and increase quality of care.• Able to assess and determine organizational needs and define goals for rapid attainment. • Able to leverage advanced technical and clinical expertise to explain, demonstrate, and promote product features including potential uses, product capabilities, and benefits to customers.• Outstanding ability to use market and product knowledge to assist in developing persuasive sales, marketing, and customer service strategies.• Excel at managing and resolving conflict, eloquently communicating issues, and proposing solutions to both internal team members and external customers.EQUIPMENTDirect Digital systems (General Electric, Phillips), CR systems (Kodak, GE, Phillis, Siemens, DEL/Fuji), C-arm units (GE, OCE), mobile x-ray systems (GE, Phillips) and MRI systems (GE- 1.5T closed, Airis 2.3T open, Airis Elite.3 open, Siemens- 1.5 closed).SKILLSOperations Management • Clinical Workflow Analysis & OptimizationTechnical Clinical Support • Relationship-Building • Staff / Health EducationEARLIER CAREEREarlier Professional Experience• Weekend Supervisor, Seaford House Group Home, Seaford, DE. Provided group and individual counseling; served as de-escalation trainer and financial supervisor.• Air Traffic Control Specialist, USAF, Travis AFB.

Experience

1. Independent Business Owner

   Harris Consulting Group, Llc

   Apr 2023 — Present · Lewes, DE, US

Education

• Delaware Technical Community College

  Associate of Science - AS, Radiologic Technologist

  2015 — 2017

• Wilmington University

  Master of Science - MS, Health Care Administration

  2018 — 2019

• Walden University

  DBA, Organizational Leadership

  2019 — 2020

• Wilmington University

  Bachelor of Science - BS, Health Science

  2017 — 2018

• Delaware Technical Community College

  Associate of Science - AS, Electrical and Electronics Engineering