Linu Chackos
Head of Innovation and Technology @Charles Trent Ltd
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WORK HISTORY
Head of Innovation and Technology @Charles Trent Ltd
Poole, GB
Innovation Leadership – Drive a culture of innovation through training, mentoring, and creating a roadmap of projects that align technology investments with business growth.• Website Transformation – Rebuilt our company website trents.co.uk, with an internally developed API-driven search engine that delivers instant live stock results.• B2B Marketplace – Designed & launched partsportal.trents.co.uk, enabling body shops and trade clients to buy parts directly with same-day dispatch and next-day delivery.• AI & Automation – Created an AI-powered inbound voice agent that answers customer queries in real time, workflow automations, inventory optimization models.• Customer Experience – Developed infrastructure that provides live order updates, from order confirmation through to delivery.• Smart Procurement – Built software solution to analyse salvage auction vehicles, generating competitive bid values that ensure profitability.• Intelligent Dismantling – Developed software solutions that automatically identify high-demand car parts for dismantling, driven by market demand data.
EDUCATION
Karpagam Academy of Higher Education
Bachelor's Degree, Automobile Engineering
St. Patrick's School Mananthavady
ICSE & ISC, Biology/Biological Sciences, General
SKILLS
ABOUT LINU CHACKOS
With over 10 years of experience, I bring expertise in data-driven innovation, AI-powered automation, and digital transformation to my role as Head of Innovation and Technology at Charles Trent Ltd. My work focuses on revolutionizing vehicle recycling by introducing intelligent systems like automated pricing algorithms, AI-backed inventory models, and cutting-edge B2B platforms such as partsportal.trents.co.uk. These initiatives are empowering the business to achieve operational excellence, improve customer experiences, and align with sustainability goals. At Charles Trent, I lead a robust pipeline of innovation projects while staying at the forefront of industry trends. My mission is to integrate advanced technologies across procurement, logistics, and inventory management to drive efficiency and scalability. By fostering a culture of innovation through training and mentoring, I aim to enable teams to deliver impactful solutions. Passionate about creating data-backed strategies, my goal is to shape the future of vehicle recycling with sustainable and tech-enabled solutions.
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