Linsay McBain Baverstock
Head of People Experience @SettleParadigm
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WORK HISTORY
Head of People Experience @SettleParadigm
Leads culture, engagement and the end-to-end colleague experience across a complex organisation. Ensures people strategy directly supports organisational priorities, performance and long-term sustainability. Embeds values, behaviours and professional standards into everyday ways of working across the colleague lifecycle. Partners with Executive and senior leaders to turn strategic intent into practical, measurable change. Leads recruitment, talent, learning and engagement as a single, joined-up system, using insight and data to drive meaningful cultural shift and leadership capability.
EDUCATION
North Hertfordshire College
GNVQ Advanced, Business & Marketing
North Hertfordshire College
HND, Business & Marketing
Chartered Institute of Housing
Cih level 3, Housing practise
North Hertfordshire College
CIPD, Personnel & Development
SKILLS
ABOUT LINSAY MCBAIN BAVERSTOCK
A passionate, strategic, and values-driven leader with over 20 years’ experience shaping engagement, culture, and organisational excellence across housing, retail, hospitality, and corporate sectors. Known for driving high-impact initiatives that enhance colleague and resident experiences, embed values into everyday practice, and elevate professional standards.Skilled at building trusted relationships, using data-led insights to shape engagement strategies, and empowering teams to deliver exceptional outcomes. A confident communicator and trusted advisor, with a deep commitment to inclusion, service, and community-led transformation.Proud to contribute to the Chartered Institute of Housing’s Professional Standards Committee, championing sector professionalism and meaningful voice. Energised by opportunities to lead where colleague and resident perspectives shape lasting, positive c••••••••@gmail.com
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