Liniya Howlader

Customer Relationship Management | Retention & Refunds | Customer Success & Learning Manager | Upselling | Data Analysis & Reporting

Role
Learning Experience Manager at Bhanzu
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Liniya Howlader

As a Partnership and Customer Experience (CX) Specialist, I thrive at the intersection of…

Experience

  1. Learning Experience Manager

    Bhanzu

    Aug 2025 — Present · Bengaluru, IN

    Experienced Learning Experience Manager at Bhanzu specializing in retention and refund strategies-Skilled in designing engaging learning experiences tailored to diverse learner needs, implementing effective retention initiatives, and managing refund processes to ensure customer satisfaction and compliance-Proficient in CRM, data analysis for optimizing engagement, and adept at communication, negotiation, and e-learning platform management-Strong in problem-solving, decision-making, quality assurance, and fostering collaborative team environments to achieve organizational goals.

Education

  • Mount Carmel College, Palace Rd, Bengaluru

    Bachelor of Arts - BA

    2021 — 2025

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Liniya Howlader — Learning Experience Manager at Bhanzu in Bengaluru, KA, IN | Unifers