Lingzi Feng
Senior Business Analyst, Workforce Planning @Rogers Communications
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2011 — Present
Senior Business Analyst, Workforce Planning @Rogers Communications
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EDUCATION
2011 — 2013
Certified Management Accountant of Ontario
CMA
2000 — 2001
McCallum High School, Austin, Texas
High School Diploma
2002 — 2004
Seneca Polytechnic
3-Year College Diploma
2004 — 2006
Ryerson University
BComm
SKILLS
Financial ModelingBusiness ProcessTeam LeadershipVendor ManagementSupply ChainCognosBusiness CaseOutsourcingBusiness Process ImprovementAccessWorkforce ManagementBusiness Process MappingAnalyticsBusiness RequirementsCustomer ExperienceCall CenterStrategic PlanningCross-Functional Team LeadershipProcess MappingChange ManagementCustomer SatisfactionTrainingForecastingProject DeliveryOperations ManagementQuality AssuranceBusiness AnalysisStrategyRisk ManagementVisioBudgetsCost Benefit AnalysisTelecommunicationsPerformance ManagementAnalysisManagementProject ManagementDreamweaverBusiness IntelligenceCost Benefit
ABOUT LINGZI FENG
A strategic thinker and an analytical wizard, I’m used to quickly dissect initiatives…
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