Lingzhi Cao
Data Science Senior Manager at Allstate
- Role
- Data Science Product Manager (Senior Manager) -ai Coach (Service) at Allstate
- Location
- Wilmette, IL, US
- LinkedIn followers
- 500 followers
Experience
Data Science Product Manager (Senior Manager) -ai Coach (Service)
Dec 2024 — Present
Landed my dream job—becoming the CEO of my product!Leading the vision and strategy for AI-driven coaching solutions that empower service representatives to confidently deliver exceptional customer care while driving business impact. Partnering with cross-functional teams to leverage AI and machine learning to transform service interactions and improve outcomes.Excited to shape the future of AI in customer service—let’s connect!#AI #ProductManagement #Innovation #CustomerExperience #Leadership
Education
Shanghai Jiao Tong University
B.Eng, Electronics Engineering (Communications Engineering)
1995 — 1999
University of Alberta
Master's degree, EE
2001 — 2003
Skills
- Software Development
- Software Project Management
- System Deployment
- Mobile Devices
- Program Management
- Wireless
- Unified Communications
- Product Management
- Integration
- Solution Architecture
- Software Engineering
- Telecommunications
- Embedded Systems
- Agile Methodologies
- Enterprise Software
- Management
- Pre-Sales
- Cloud Computing
- Go-to-Market Strategy
- Project Management
- Saas
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.