Ling Tsang

Director, Amazon Worldwide Grocery Experience

Role: Director - Ww Grocery Customer Experience at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

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Experience

Director - Ww Grocery Customer Experience
Amazon
Apr 2026 — Present · Seattle, WA, US
Lead global grocery customer experience across Amazon and Whole Foods Market. Building new ways to make grocery shopping easier and faster than ever before.

Education

Cardiff University / Prifysgol Caerdydd
BA (Hons) History

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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Experience

Director - Ww Grocery Customer Experience

Education

Cardiff University / Prifysgol Caerdydd

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