Raj Gavimath

About Raj Gavimath

I am a Customer Success professional with over 15 years of experience in client-facing roles, specializing in customer success, onboarding, and retention across the HR Tech, HRIS, HCM, and EOR industries.For the past 4+ years, I have worked remotely in the Employer of Record (EOR) sector, helping organizations onboard and manage their global workforce with ease. My expertise includes building strong client relationships, streamlining onboarding journeys, and driving measurable improvements in customer satisfaction and retention.Previously at OysterHR and other HR Tech companies, I successfully partnered with clients worldwide to help them maximize the value of their HR solutions.I hold an M.S. in International Business from The University of Sheffield, equipping me with a strong global business perspective and cross-cultural collaboration skills.Passionate about helping HRIS, HCM, and EOR companies scale, I focus on delivering world-class customer experiences that enable clients to achieve their workforce and business goals.Having a background in both International Business and Information Technology, I am looking for opportunities in Consulting or Customer Success to gain exposure in diverse domains of business. I have acquired a blend of knowledge in different areas of technology and business which makes me a better candidate to play a functional role across these departments.Specialties: Customer Success, Account Management, Sales and marketing, Consulting, Escalation Management, Agile-Scrum, Operations Management, Business Negotiations, International Management, Strategic Management, Business Development, Advertising, Digital Marketing, Online Advertising, Campaign Management #CustomerSuccessManager #PEO #EOR #immediateJoiner #NoticePeriod #SeniorCustomerSuccessManager #DigitalTransformation #CustomerOnboarding #ProductAdoption #customeradvocate #customersuccessmanagerprofile #FunctionalConsultantKey skills and Areas of expertise- Seasoned Customer Success Manager in HRTech, Saas, EOR, PEO -Customer Success Management-Account Management of existing and acquired Enterprise accounts - Interacting with the stakeholders-Customer Onboarding, Product Training and Adoption, Project co-ordination-New Business Development-Client Relationship Management-Salesforce - CRM, Gainsight, Zendesk-Product demos and presentations-Sales – Technology Products and services, Telecom and cloud based solutions, SAAS services-Sales Funnel analysis and Projections-Market research and analysis- Experienced in #SAAS,#HCM #Fintech and #HRtech

Experience

1. Customer Success Manager

   RemoFirst

   Oct 2023 — Present · IN

Education

• The University of Sheffield

  M.Sc, International Business

  2008 — 2010

• SBR

  Pre-University College, PCMB

  2000 — 2002

• Visvesvaraya Technological University

  B.E, Electronics & Communication

  2002 — 2006