Ling Wang
Experienced Sales Professional specializing in Client Engagement and Financial Solutions. With customer service, sales, account management, property management, and retail management experience .
- Role
- Jewelry Consultant at Brilliant Earth
- Location
- Oakland, CA, US
- LinkedIn followers
- 500 followers
About Ling Wang
Experienced eCommerce/retail manager with background in luxury retail and Startups…
Experience
Jewelry Consultant
Jan 2025 — Present · San Francisco, CA, US
Sales & Customer ExperienceDrove sales through personalized consultations, leveraging product knowledge to guide customers from initial inquiry to post-sale support.Managed high-volume lead pipelines across multiple channels (email, chat, phone) to achieve and exceed sales targets.Provided exceptional luxury customer service, handling appointments, walk-ins, and post-sale needs like exchanges and re-sizing.Operations & Brand AdvocacyEnforced policies to ensure a safe and pleasant environment for all guests and maintained product security.Utilized ERP system for task management and cross-functional communication.Acted as a brand advocate, sharing the company\'s mission and values with customers.
Education
FIDM
AA degree, Visual Merchandising
2012 — 2014
FIDM
Associate of Arts - AA, Communication and Media Studies
Skills
- Retail Sales
- Fashion Design
- Photo Shoots
- Advertising
- Photoshop
- Public Relations
- Merchandising
- Social Networking
- Brand Awareness
- Beauty Industry
- Social Media
- Skin Care
- Makeup Artistry
- Cosmetics
- Product Knowledge
- Process Scheduler
- Spa
- Event Planning
- Apparel
- Illustrator
- Fashion Shows
- Employee Training
- Beauty
- Fashion
- Retail
- Trend Analysis
- Public Speaking
- Adobe Creative Suite
- Store Operations
- Customer Service
- Leadership
- Training
- Fragrance
- Makeovers
- Loss Prevention
- Sales Management
- Window Displays
- Aesthetics
- Marketing
- Microsoft Office
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