Lindy D Lumpkin
Business Initiative Senior Manager @Wells Fargo
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WORK HISTORY
Business Initiative Senior Manager @Wells Fargo
Charlotte, NC, US
As the Senior Business Initiative Manager, I direct a shared services team of 20 (90% remote) and serve as primary strategic advisor to c-suite and senior leaders for cross functional enterprise initiatives providing leadership vision, forging relationships, overseeing budgets, project accounting and finance activities, managing projects, supervising program management, establishing quality assurance, designing metrics, analyzing data, developing training solutions, developing policy, engineering processes, performing due diligence for mergers/acquisitions, planning audits including SOX reviews as well as supporting regular operations including capacity planning, business management, business continuity planning, identity access management, web content design and management and technology development – designing, testing and implementation. Creating presentations to update stakeholders. Administering team payroll, benefits, training, budgets, manager reporting and fostering a creative and team-centered environment.• I transformed the company\'s service model to a to customer-focused cloud-based solution saving $5M in annual updates & over labor hours.• I pioneered an independent diagnostic to identify issues and develop effective strategies to solve the issues resulting in 67% improvement in process compliance.• I established a scalable program management model that supports workforce planning, budgeting, metric design/reporting, risk assessment, and technology development functionally, resulting in 41% enhancement in problem resolution. • I overhauled the management reporting process including revised leader standards, created ten key indicators, added documentation requirements and QA monitoring which accelerated ROI 37%, and advanced better decision-making.• I eliminated audience confusion and project conflicts by instituting a formally documented review of all communications to highlight connections and ensure consistent messaging.
EDUCATION
Emory University
Bachelor of Science (B.S.) in Economics, Bachelor of Arts (B.A.) in Political Science
ABOUT LINDY D LUMPKIN
Hello, I’m Lindy Lumpkin. I am a professional with many years of experience helping companies reach their growth and operational objectives. My success is directly related to my expertise in business transformation, risk management, quality assurance, communications and customer satisfaction. I help businesses thrive by fostering and maintaining productive relationships and mobilizing cross-functional teams to achieve more than just what is expected. I’m an expert at strategic implementation and process engineering which has resulted in significant advancements in productivity, risk detection, and cost reduction.Please feel free to contact me at l••••••••@gmail.com with any thoughts, comments, or questions about my work, I’m always open to forging new professional connections.
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