Lindsey Powers
Account Manager, Client Solutions at Channel Factory
- Role
- Account Manager, Client Solutions at Channel Factory
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Lindsey Powers
It’s not about having the right opportunities. It’s about handling the opportunities…
Experience
Account Manager, Client Solutions
Jul 2024 — Present · Chicago, IL, US
Understanding and communicating how Channel Factory’s products will assist clients in reaching their marketing goals.• Owning and incrementally growing a book of business by focusing on client retention, growth, renewal, and satisfaction.• Creating and maintaining short and long-term Account Plans for each designated account.• Leading internal and external pre-campaign Kick-off Calls, setting clear expectations and measures from the start, and serving as the single-point-of-contact with the Ad Operations team for all inquiries.• Respond with urgency to all general and specialized client requests using knowledge and understanding of all internal systems.• Regularly monitoring campaign pacing and KPI performance and conducting on-going discussions with relevant internal. team members and clients; proactively addressing any issues and providing multiple solutions, and providing optimization strategies to generate lift in under-performing areas.• Generating and sending thorough weekly and final reporting that addresses overall metrics, wins, insights, and recommendations.• Expanding relationships through regular client communication to build and maintain deep-level partnerships.• Create and send monthly and final invoices throughout campaign flights.• Working side by side with Sales Reps and assisting with up-selling and renewing existing clients.
Education
University of Washington
Bachelor's degree
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