Lindsey Turner
Director of Customer Success | Bridging Managed Services, Consulting + SaaS to Deliver Exceptional Client Outcomes & Operational Efficiency
- Role
- Director of Customer Success, Platform Engineering Services - Americas at IBM
- Location
- Richland, WA, US
- LinkedIn followers
- 500 followers
About Lindsey Turner
My passion is building customer relationships and ensuring loyalty and retention through understanding a customer’s business goals and working to provide solutions through technology, collaboration and customer advocacy.
Experience
Director of Customer Success, Platform Engineering Services - Americas
Jan 2022 — Present
Manage a team of customer success managers and leaders in multiple customer segments and across several lines of business- Achieved NPS of +82- Focus on client retention and growth- Demonstration of value and ROI through data analytics- Strategic client management
Education
Boise State University
Bachelor of Arts (B.A.), Communication: Public Relations
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