Lindsey Keller

Senior Manager, Client Services @Asurion

Kansas City, MO, US

Sr. Manager, Client Services, October 2018 to CurrentSr. Manager, Continuous Improvement, Feb 2017 to Sept 2018Provide leadership in the planning, development, deployment and continuous improvement of Service and Repair processesSr. Manager, Product Portfolio Management, Oct 2015 to Feb 2017Manage Global Product Investment Portfolio providing recommendations, guidance, and governance for investment decisions in support of Product in the Americas. Accountable for demand planning tools and processes as well resource management strategy and communication to support technology and business planning. Own portfolio alignment process and prioritization of product investments. Director, Product Analytics and Insights, 20••••15Responsible for the data management, reporting, analytics and insights functions for a wireless carrier across the Product organization. Drive consolidated strategic and analytical needs through improved attention to enterprise data management, centralized publication of insights, and partnership with the product organization to support delivery roadmap.Director, Product Management Data and Reporting, 20••••13Interface between Product Management and multiple teams within our IT organization to facilitate data exchange, deliver data analysis, procure resources for issue management and research; support ad hoc and project related reporting requests across our U.S. based clients for our Device Protection and Protection Application offers. This includes daily operational support of production data exchanges, intake of requests for data to support initiatives including project work as well as research or data delivery for our product and client facing teams. Engagement with IT teams to collectively support all data and reporting needs of our internal client teams. Director, Client Services, 20••••09Account Manager, Client Services, 20••••06