Lindsey Brown

SaaS Customer Success Manager | Specializing in ROI and Retention

Role: Customer Success Manager at Smartling
Location: Atlanta, GA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Lindsey Brown

As a seasoned Customer Success Manager, I\'ve partnered with enterprise clients in the healthcare and financial sectors to ensure they achieve their desired outcomes and maximize their return on investment. I have over 8 years of experience in SaaS strategic account management and customer success advocacy, with a strong focus on customer relationship management.I leverage my skills in data analysis, B2B consultative selling and client retention strategy to build long-term and mutually beneficial relationships with key accounts. My mission is to deliver exceptional service and value to my clients externally and internally. I also have a passion for health, wellness and self care as these serve as the foundation for a healthy and positive mind and body.

Experience

Customer Success Manager
Smartling
Mar 2024 — Present

Education

The University of Georgia
Bachelor of Science, Consumer Economics
2005 — 2009
Elaine Sterling Institute of Esthetics
1000 Accredited Hours, Esthetics
2018 — 2018

Skills

Leadership
Spend Analysis
Sales Operations
Customer Retention
Procurement
Business Analysis
Direct Sales
Strategic Partnerships
Portfolio Management
Solution Selling
Sales Process
Crm
Lead Generation
Key Account Management
Spend Management
Customer Relationship Management (Crm)
Sales
Saas
Software as a Service (Saas)
Business Development
Strategic Planning
Account Management
Salesforce.com
Portfolio Performance Analysis
Cold Calling
Project Management

Contact information

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Lindsey Brown

Experience

Customer Success Manager

Education

The University of Georgia

Elaine Sterling Institute of Esthetics

Skills

Find verified contacts for anyone on LinkedIn