Lindsey Ball
Vice President, Driver Engagement & Elearning @Edriving
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WORK HISTORY
Vice President, Driver Engagement & Elearning @Edriving
Manage a team of editors and developers to oversee eLearning course development from idea generation to module assignment, as well as user guide and FAQ management via Zendesk, best practice guides, and customer communications Increase app engagement through the implementation of behavior-specific notifications and driver level feedback Maintain more than 250 interactive and engaging eLearning modules, developed and translated in 30 languages, for delivery via smartphone app and web browser Modernize and rebuild HTML-based RoadRISK driver risk assessment for rating and delivery via smartphone app Work with multiple teams across the organization to ensure consistency in reporting and driver experience Collaborate with multiple departments on consumer-facing app, including idea generation and creation of a product mascot Lead a team to rebuild interactive XML courses in Articulate Storyline to increase flexibility in design and course improvement Develop projects in Storyline that rely heavily on complex interactions, triggers, states, and layers Use Storyline and editing programs to develop several regulated courses, including a 32-hour Texas teen driving course, which adheres to state standards and uses Bloom’s taxonomy
EDUCATION
Pepperdine University
Bachelor of Arts (B.A.), Journalism
SKILLS
ABOUT LINDSEY BALL
Hard-working, dependable employee who is quick to learn new skills, collaborates well, and celebrates successes.
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