Lindsay Neuman
- Role
- Senior Manager, Payments Operations at AppFolio
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Lindsay Neuman
I\'m currently a senior Operations Manager at a publicly traded SaaS company with 10 years…
Experience
Senior Manager, Payments Operations
Jul 2020 — Present
Drive business growth and efficiencies by maintaining customer satisfaction, seeking team efficiencies, working with engineering/product/CS driving customer experience and product improvements, all while maintaining compliance with payments processes and making AppFolio’s Payments Platform the safest and best service in the market. As Senior Manager, Payments Operations, I\'m responsible for- Defining, Building and maintaining procedural alignment across V+ Payments Operations, Payments Solutions and the Payments business lines- Being at the forefront of any new Payments offering and ensure the day to day operation is incorporated into existing processes - Supporting and developing payments and fraud operation team leaders, preparing them for future AppFolio opportunities as the company grows - Assisting managers/team leads with coaching and developing payments and fraud team members in line with their career goals and performance requirements - Partnering with Leaders in V+, IM and Customer Success to develop and implement team initiatives - Cultivating an environment of support, teamwork, and celebration of success for the payments business line
Education
UC Santa Barbara
Bachelor of Arts (B.A.), Environmental Studies
2009 — 2013
Skills
- Illustrator
- Dreamweaver
- Photoshop
- Adobe Creative Suite
- Team Building
- Graphic Design
- Event Planning
- Photography
- Environmental Awareness
- Microsoft Office
- Environmental Education
- Web Design
- Environmental Consulting
- Team Leadership
- Computer Graphics
- Social Media
- Web Development
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.