Lindsay Jurisch

About Lindsay Jurisch

People systems architect working at the intersection of workforce strategy, technology, and experience.Lead enterprise HR platforms, analytics, digital experience, and AI enablement, designing the infrastructure and guardrails that determine how work is performed by people, and increasingly by AI. Integrate siloed functions, modernize operating models, and align investment to measurable business outcomes.Known for turning enabling teams into trusted partners: creating clarity where there’s ambiguity, replacing friction with usable systems, and giving smart people real ownership of meaningful problems.Build environments where expectations are explicit, tools actually help, and people can focus on the work that matters instead of fighting the system.

Experience

1. VP, Workforce Innovation & Insights

   Northwestern Mutual

   Nov 2025 — Present

   Own strategy, investment, and delivery for the People Function’s workforce systems and AI enablement portfolio, designing the technology, data, and operating model that determine how work is performed by employees and increasingly by AI.• Lead 35+ person, three-layer organization spanning Workday/VNDLY, Digital Experience, People Analytics & Reporting, UX Design, Content Strategy, and AI enablement (~$15M+ portfolio)• Set roadmaps, funding priorities, and governance across enterprise HR platforms; accountable for outcomes once investments are approved• Architect the data → insight → action pipeline, integrating analytics, workflow, and digital touchpoints to improve decision quality and reduce manual work• Modernize employee-facing systems (intranet, content architecture, personalization, nudges) to drive measurable adoption and behavior change across critical programsAI & Workforce Transformation• Executive sponsor for enterprise upskilling on generative AI; co-lead deployment and experimentation of Microsoft Copilot agents for everyday work• Executive sponsor for AI feature enablement across core platforms, including Workday and Tableau, translating capabilities into responsible, practical use cases• Direct foundational architecture for agentic employee self-service (content readiness, metadata, taxonomy, knowledge design) in preparation for transactional AI agents• Partner with C-Suite to define enterprise posture on human vs. AI work, establishing guardrails, governance, and sequencing for responsible adoption• Build teams and environments with clear ownership, high trust, and strong design standards, treating enablement functions as strategic partners rather than service desks

Education

• Western University

  BACS, Organizational and Human Resources

Skills

• Performance Management
• Crm
• Applicant Tracking Systems
• Leadership
• Interviews
• Leadership Development
• New Hire Orientations
• Process Optimization
• Subject Matter Experts
• Interviewing
• Talent Acquisition
• Recruiting
• Staff Development
• Project Management
• User Experience
• Business Process Outsourcing (Bpo)
• Sourcing
• Candidate Generation
• Call Centers
• Mentoring New Hires
• Candidate Marketing
• Microsoft Office
• Organizational Development
• Bpo
• Training
• Management
• Customer Relationship Management (Crm)
• Coaching & Mentoring
• Strategic Planning
• Qualifying Candidates
• Team Management
• Student Recruiting
• Talent Management
• Coaching
• Onboarding
• Program Management
• Contact Centers
• Team Leadership
• Vendor Management
• Business Process Improvement