Lindsay Calev
VP of Customer Success @SoftServe
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WORK HISTORY
VP of Customer Success @SoftServe
Nashville, TN, US
EDUCATION
California Polytechnic State University-San Luis Obispo
Bachelor of Science, Cum Laude
SKILLS
ABOUT LINDSAY CALEV
I’m passionate about leading engagements that foster genuine innovation and drive meaningful change. Over the years, I’ve had the privilege of building and growing teams, nurturing strong relationships with clients, and guiding high-impact projects across healthcare, life sciences, and other various industries. What truly excites me is seeing people come together; collaborating, problem-solving, and creating solutions that make a real difference, especially when those solutions improve the health and well-being of others. At SoftServe, I lead initiatives that enable healthcare organizations to navigate dynamic technology landscapes, with a focus on leveraging emergent technologies like AI to drive operational efficiency and innovation. By fostering collaboration across teams and aligning client strategies with business goals, our efforts empower healthcare & life science clients to achieve measurable outcomes in a highly regulated environment. At Hoverstate, later acquired by SoftServe, I was responsible for scaling our customer success operations, managing both department- and account-level profitability, while driving strategic transitions including post-acquisition alignment. Additionally, I owned a portfolio of accounts, overseeing technology-driven initiatives that improved patient onboarding, increased data visibility, and enhanced therapy adherence. Outside of work, my greatest source of motivation is my family. Being a mother to two wonderful children keeps me grounded, humble, and inspired to be the best person I can be.
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