Lindsay Denny
Customer Success @ Bynder
- Role
- Director of Growth & Business Operations at Metzler Construction
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Lindsay Denny
I’m a Client Success & Operations Leader who has spent my career building lasting client…
Experience
Director of Growth & Business Operations
Feb 2025 — Present
Serve as the owner’s strategic partner in scaling the business, leading teams and initiatives that have driven 42% YoY revenue growth• Redesigned the client experience and service model to strengthen the customer lifecycle and increase returning customer rates• Partnered on a strategic workforce plan aligned with the company’s 3–5 year growth goals; owned hiring, onboarding, and performance development• Identified efficiency gaps and implemented the company’s first-ever profitability analysis system projected to increase margins by 10–15% via tighter labor, materials, and pricing controls• Built and directed a marketing and brand strategy from the ground up to enhance digital presence and drive qualified lead generation, directly influencing a 25%+ increase in whole-house renovation leads
Education
Elizabethtown College
Bachelor of Science
2005 — 2009
City University - Athens, Greece
Cultural immersion
2007 — 2007
Skills
- Negotiation
- Email Marketing
- Management
- Team Building
- Lead Generation
- Training
- Social Media
- Leadership
- Salesforce.com
- Strategy
- Online Advertising
- Customer Relationship Management (Crm)
- Sales
- Social Media Marketing
- Business Development
- Online Marketing
- Program Management
- Sales Operations
- Product Management
- Marketing
- Public Relations
- Crm
- Start-Ups
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