Lindsay Smith
VP of Human Resources driving organizational transformation and strategic workforce planning at Firstsource.
- Role
- Vice President Human Resources at Firstsource
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Lindsay Smith
Human Resources Executive experienced in a wide scope of employee relations, coaching and…
Experience
Vice President Human Resources
Jul 2004 — Present · Buffalo, NY, US
Key support to company executives in the advancement of strategic Human Resource operations across multiple business units. Guide division leaders on legal issues, relations, right-sizing, and workforce planning. Lead the full lifecycle of the Employee Experience, including onboarding, integration, compensation, learning, succession planning, and talent reviews.Key achievements:• Modernized HR policies and practices, reducing regulatory non-compliance. • Implemented HE initiatives and created procedures that built engaged teams. • Provided effective coaching, communication, transparency, accountability, and positivity that strengthened teams.• Executed ongoing coaching initiatives that educated managers in effectively addressing employee issues.• Created Key Performance Indicators that streamlined and provided accurate analysis of data trends and metrics to better develop solutions, programs, and policies.• Strategic partner to Executive teams in the advancement of people and culture initiatives that drove revenue, increased engagement, and decreased attrition.• Participated in M&A related activities; ensured the seamless transition of recruited individuals.• Cross-collaborated with Talent Acquisition teams to develop and implemented new hiring strategies and ensure a streamlined onboarding experience across all levels.
Education
Oklahoma State University
Bachelor of Arts - BA
1995 — 1999
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