Lindsay Smith

About Lindsay Smith

I’m a Senior Enablement Manager who designs and implements scalable programs that empower…

Experience

1. Senior Enablement Manager

   Richardson Sales Performance

   Apr 2024 — Present

   I lead initiatives that strengthen how post-sale teams operate, collaborate, and deliver value to clients. My work bridges strategy and execution — building scalable enablement programs, frameworks, and communication systems that empower Customer Success to drive measurable impact. I also draw on my familiarity with the Challenger Sales Methodology to ensure internal enablement efforts align with our commercial approach.Key focus areas-Partner with Product, Product Marketing, Sales, and Customer Success to translate complex product information into clear, actionable guidance for post-sale teams across global regions-Lead cross-training and alignment efforts across merged organizations to unify messaging, processes, and enablement resources-Design and maintain onboarding frameworks, knowledge hubs, and communication models that streamline resource access and promote consistency-Drive operational efficiency by connecting product fluency, process design, and strategic enablement to improve adoption and customer outcomes.