Lindsay Seibert
Director of Professional Services
- Role
- Director, Business Configuration & Shared Services Management at Alight Solutions
- Location
- Mount Pleasant, SC, US
- LinkedIn followers
- 500 followers
About Lindsay Seibert
Goal-oriented Professional Services leader with 15+ years of experience delivering complex SaaS implementations in healthcare technology environments. Over 10 years of people and operational leadership experience building high-performing Professional Services organizations. Known for creating and scaling implementation methodologies, improving utilization and delivery metrics, strengthening customer satisfaction, and partnering closely with Product, Engineering, Sales, and Customer Success teams to drive adoption and long-term value.SpecialtiesProfessional Services and Implementation LeadershipHealthcare SaaS Platforms and Technology EnablementSystem and API IntegrationsAI-Enabled Workflow and Process OptimizationProject and Program ManagementCross-Functional CollaborationCustomer Success and Executive Stakeholder ManagementImplementation Methodology Design and ScalingOperational Excellence, Utilization and Delivery MetricsRisk Management and Escalation ResolutionRegulatory and Healthcare Compliance AwarenessTechnical Communication for Diverse Audiences
Experience
Director, Business Configuration & Shared Services Management
Mar 2026 — Present
Education
College of Charleston
Bachelor of Science, Mathematics
1997 — 2001
Skills
- Microsoft Office
- Leadership
- Saas
- Business Process Improvement
- Software as a Service (Saas)
- Project Management
- Requirements Analysis
- Customer Relationship Management (Crm)
- Salesforce.com
- Agile Methodologies
- Management
- Account Management
- Process Improvement
- Customer Service
- Enterprise Software
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