Lindsay Maier
Senior Client Manager at KeyBank
- Role
- Senior Client Manager at KeyBank
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Lindsay Maier
More than six years of project management experience with strong analytical and reporting skills • Expertise in treasury management products and services (ACH, remote deposit capture, wires, lockbox, fraud services, etc.), finance and budgeting • Exemplary communication and leadership skills with ability to prioritize tasks and adapt easily • Program proficiencies (e.g, Microsoft Office, Salesforce.com, Adobe Analytics, Mac & Windows)
Experience
Senior Client Manager
Aug 2017 — Present · Albany, NY, US
Facilitate treasury issue resolution and process maintenance cases for Asset Recovery Group (ARG), Loan Servicing and Asset Management (LSAM) and internal client segments by modifying existing treasury products and services, exceeding departmental expectations • Collaborate with Field Client Managers, Risk Analysts and other business partners to pinpoint service inefficiencies and adopt identified solutions for ARG client segment • Train new hires by mentoring them through daily job functions • Work with Risk partners to identify existing procedural gaps and establish future state action • Communicate product expertise with department by sending out weekly recap emails outlining any process/ procedure changes and leading team huddles once a quarter • Prepare and implement service agreements to modify existing treasury services
Education
Canisius University
Bachelors of Science, Spanish and Entrepreneurship
2009 — 2013
Universidad del Sagrado Corazón
Study Abroad
2012 — 2012
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