Lindsay Hall-Stec

About Lindsay Hall-Stec

I help organizations clarify their processes, uncover opportunities for improvement, and align technology solutions to strategy. At Mireo, my role is centered on working with higher education and research administration teams to ensure that our clients not only get access to technical expertise but that those resources are coordinated in a way that holistically addresses their unique challenges and priorities.My background spans nearly two decades in higher education, edtech, and SaaS. I’ve guided marketing, enrollment, and operations teams through CRM implementations, workflow redesigns, and adoption of enterprise platforms. Over time, I’ve learned that technology projects succeed when they are treated not as technical deployments, but as opportunities to clarify business requirements and improve the way people work.What I bring to clients is the ability to: • Understand and visualize complex processes and requirements. • Connect tactical solutions to overall organizational strategy. • Facilitate conversations across diverse stakeholder groups. • Coordinate the right mix of Mireo’s experts to deliver outcomes that matter.Recent highlights of my work include: • Partnering with executives to map the transfer credit process and identify critical barriers for prospective students. • Leading CRM enhancements that expanded student communication channels and standardized marketing practices across dozens of campuses. • Establishing governance practices that improved the adoption of project management tools and increased completion rates.I hold certifications in Agile Analysis, Product Management, and Business Analysis, but I see those not as labels, rather as toolkits for problem-solving. My approach is structured, but always human: listening first, building clarity, then matching resources to needs.Outside of work, I live in Bellingham, WA, with my husband, two dogs, and three cats. I’m a downhill and enduro mountain bike racer, and I love exploring the Pacific Northwest in our camper van. Contact: Email: l••••••••@gmail.com Phone: 76••••••94 LinkedIn: linkedin.com/in/lindsay-hall-stec-56••••47/ Calendly: calendly.com/lindsayhallstec

Experience

1. Client Engagement Manager

   Mireo

   Jan 2025 — Present

   Partner with higher education and research administration leaders to understand business needs,visualize processes, and align solutions with organizational strategy.• Serve as a bridge between clients and Mireo’s technical experts, coordinating resources to deliverholistic, value-driven outcomes.• Facilitate discovery sessions with stakeholders to clarify requirements, uncover opportunities, and prioritize initiatives.• Translate complex client challenges into actionable plans that integrate technology, operations, and change management perspectives.• Build trust with client teams by connecting tactical improvements to long-term institutional goals.

Education

• Ball State University

  Master of Arts, Sport Administration - Higher Education

  2003 — 2005

• Oklahoma State University

  Bachelor of Science, Marketing

  1999 — 2003