Lindsay G.
Onboarding Specialist at rebel iQ
- Role
- Implementation Specialist at Rebel Iq
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Lindsay G.
Internet Marketing professional with a passion for online strategy to increase business growth and customer satisfaction. Specialties:Product management, business consulting, business to business sales,strategic planning, leadership, teamwork, client relations, social media, market research, analytics, internet marketing, project management, online strategy, brand management, computer proficiency
Experience
Implementation Specialist
Jun 2022 — Present
Provide a best-in-class onboarding journey, focused on creating long-lasting happy customers-Serve as the first point of contact for ALL Sales and customers in our managed services solutions post-sale-Take customers from A-Z in fulfillment-Communicate regularly with customers via email and phone-Answer all general customer onboarding inquiries and forward information byreceiving and distributing communication from and to customers. Project Management- Act as the project lead on new customer implementation from start to finish, managing multiple lines of service and products across internal teams-Responsible for record management and keeping workflows moving within the fulfillment lifecycle-Help identify solutions for improving internal processes, focused on creating a stellar experience for our customers. Technical Knowledge-Become an expert in the industries leadPops specializes in and maintain a working level of knowledge to understand our customers-Assist customers with web development questions and needs to ensure internal teams continue through the fulfillment process.
Education
University of Washington
Bachelor of Arts (BA), English Language and Literature & Letters
2004 — 2008
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