Lindsay G.
Team Leader, Subject Matter Expert, Board Certified Health and Wellness Coach @CVS Health
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WORK HISTORY
Team Leader, Subject Matter Expert, Board Certified Health and Wellness Coach @CVS Health
Team Leader- Motivational Interviewing Subject Matter Expert (SME)- Epic (EMR) SME - Five9 (web-based phone system) SME - Preceptor -\"Rising Star\" internal leadership development program - CVS Health Foundations of Business Acumen, Brand Voice Trainings - Process and Platform Improvement Workgroup participant - Curates content, generates curriculum for team-specific Epic Training- Reconciles Epic errors via weekly report- Creates resources for indexing information, organizing program details, client-facing responses- Solution-finds for internal/external stakeholders by partnering with Account Management/Tech Team- Identifies trends, troubleshoots global app performance concerns- Conducts 1:1 telephonic clinical coaching assessments- Conducts 1:1 and group video and training sessions- Messages with members via secure member engagement platform to resolve customer service concerns- Documents in Epic, schedules in Cadence - Provides education for healthy behavior changes according to established protocols for weight management, quitting tobacco, stress management, nutrition, physical activity, sleep quality, and other healthy lifestyle behavior change programs- Identifies co-morbid conditions, hospitalizations, prescriptions, and other factors that could impact the coaching and provides referrals to support needs of the member outside the scope of the health coaching program- Supports clinical integration and collaboration on member\'s care plan in conjunction with other health professionalsWorks telephonically, via video, and messaging with members and team to partner on decisions related to achieving and maintaining optimal health status. The goal of the program is to help members achieve healthy lifestyle behaviors and align these lifestyle behaviors with individual wellness goals.
EDUCATION
Institute of Beauty and Wellness
Esthetician or Aesthetician, Esthetician, makeup, waxing, facials, skin care
Marquette University
BA
ABOUT LINDSAY G.
I’m an operations-driven leader and team member who thrives at the intersection of structure, education, and execution. Across my career, I’ve led complex initiatives that require cross-functional collaboration, clear communication, and comfort with ambiguity. Whether coordinating multi-stakeholder projects, implementing new systems, training teams, or driving customer engagement strategies, I’m known for bringing clarity to moving parts, momentum to ideas, reliability to process/complention, and a mindset of opportunity to post-project learnings. My background spans experiential environments, client-facing operations, and field-based education — where translating complex information into actionable understanding is critical. I enjoy serving as the connective tissue between teams: aligning expectations, preserving quality standards, managing timelines, and ensuring outcomes reflect both strategy and craftsmanship. Colleagues describe me as solution-oriented, steady under pressure, highly relational, and deeply accountable. I believe strong execution comes from strong communication and connected relationships — and that innovation requires both creativity, careful planning, thorough risk assessment, and disciplined follow-through. I’m especially energized by roles that combine: • Strategic planning + hands-on execution • Education + brand storytelling • Structure + adaptability • Relationship-building + measurable outcomes My professional background spans experiential build environments, field-based education, and licensed esthetics — giving me a unique lens on client experience, brand storytelling, and operational precision. Whether supporting a fabrication team, educating retail partners, or delivering one-on-one services, I’m driven by thoughtful execution and measurable impact. I’m particularly drawn to work that improves how individuals experience and feel in the world — whether through immersive environments, education, or services that enhance everyday wellbeing. If you’re building something meaningful and need someone who can align people, process, and purpose — let’s connect.
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