Lindsay Fagyas
Director Customer Service Operations at Flex Technology Group
- Role
- Director Customer Service Operations at FlexTG
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Lindsay Fagyas
Experienced organizational leader, who works collaboratively with business decision…
Experience
Director Customer Service Operations
Mar 2020 — Present
Responsible for the success of the Service Operations Team, that manages procedures between internal and external partners, to ensure that our clients (which consists primarily of recognizable nationwide accounts) have little to no impact on their business operations. Daily tasks include, but are not limited to; managing call center and service help desk (remote remediation) activities, contract negotiations with external vendors to cut company costs, audits to ensure the integrity of all data for accurate invoicing, and management of company fleet program.
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