Lindsay Croft
Head of Business Operations @Stream
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WORK HISTORY
Head of Business Operations @Stream
London, GB
Lead UK operations for 1st Line financial crime and risk operations, ensuring compliance and efficiency. • Operational management of complaints, arrears and collections• Focus and deliver the support needs of vulnerable customers across Stream• Day to day management of 1st line operational controls and support service delivery
EDUCATION
Loughborough University
BA English
Imperial Business School
Master of Business Administration - MBA, MBA
ABOUT LINDSAY CROFT
Experienced Customer and Operations Specialist with a demonstrated history of working in the Financial Services industry. Skilled in Operations, Contact Centre Management, Customer Experience, Communications and Relationship Management. Completed an MBA part time at Imperial College Business School in 2020.
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