Lindsay Ames
Customer Success Director @ UPS ✨Co-Chair, Women’s Leadership Development BRG
- Role
- Director of Customer Success at UPS
- Location
- Kansas City, MO, US
- LinkedIn followers
- 500 followers
About Lindsay Ames
Mentoring a team of CSMs to achieve individual and collective KPIs to support the strategic initiatives of our organization. Moving clients from transactional shipping to strategic supply chain partnerships. 🤎Enjoying and thankful for every opportunity on this amazing ride! 🤎
Experience
Director of Customer Success
Jan 2026 — Present
Mentoring a team of CSMs to achieve individual and collective KPIs to support the strategic initiatives of our organization. Moving clients from transactional shipping to strategic supply chain partnerships. 🤎Enjoying and thankful for every opportunity on this amazing ride! 🤎
Education
Columbia College
Bachelor of Business Administration (B.B.A.)
Skills
- Sales Management
- Truckload
- Supply Chain Management
- Management
- Team Building
- Operations Management
- Negotiation
- Cold Calling
- Situational Sales Negotiation
- Pricing
- Ltl
- Sales
- Leadership
- Inventory Management
- Freight
- Business Development
- 3pl
- Air Freight
- Sales Operations
- Transportation
- Customer Service
- Process Improvement
- Contract Negotiation
- Supply Chain
- Logistics Management
- Logistics
- Customer Satisfaction
- Volunteer Management
- New Business Development
- Account Management
- Transportation Management
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