Linda Woodward

Senior Vice President of Strategic Solutions @Content Critical Solutions, Inc

Farmington, MI, US
EMAILS
l••••••••@contentcritical.com
MOBILE NUMBERS
+12•••••••87

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WORK HISTORY

Jul 2023 — Present

Senior Vice President of Strategic Solutions @Content Critical Solutions, Inc

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Moonachie, NJ, US

Working closely and reporting directly to the COO, the SVP of Strategic Solutions will be responsible for creating a plan to assist in obtaining strategic goals. Associated responsibilities are reflected in obtaining stated strategic goals through improved onboarding and process flow efficiencies, key client and partner relationship satisfaction, expanding product & service offerings, and expanding revenue growth through new sales and business development.

EDUCATION

1995 — 1998

Walsh College

MS Business, Business Processes & Re-eng.

1991 — 1993

Eastern Michigan University

BA, Finance

SKILLS

BudgetsTeam ManagementProject PlanningStrategic PlanningClient RetentionManagementTeam BuildingBusiness AnalysisTrainingCompliance ManagementOperations ManagementConsultative SellingP&L ManagementCustomer Relationship Management (Crm)Contract NegotiationLeadershipBusiness Process ImprovementRelationship ManagementOutsourcingClient Expectations ManagementCall CentersRequirements AnalysisCross-Functional CoordinationSecurity AuditPerformance ManagementCrmProject ManagementCross-Functional Team LeadershipClient ExperienceTeam LeadershipStrategyAccount ManagementIntegrationVendor ManagementChange ManagementContact CentersProcess ImprovementCrisis ManagementAnalysis

ABOUT LINDA WOODWARD

At the helm of strategic solutions at Content Critical Solutions, my role is pivotal in steering the company towards its strategic objectives. By enhancing onboarding processes, nurturing key client partnerships, and spearheading product expansion, our team is forging paths to robust revenue growth. My expertise in strategic planning and client relationship management has been instrumental in these endeavors.With a commitment to excellence and a PMP certification underpinning my approach, I have championed initiatives that optimize operations and deliver superior client satisfaction. My focus is on creating impactful solutions that not only meet but exceed client expectations, securing our position as a leader in the print communications industry. The future beckons with the promise of continued innovation and client success stories.

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