Linda Hower Bates
- Role
- Enterprise Application Support at Sphereny
- Location
- Providence, RI, US
- LinkedIn followers
- 500 followers
About Linda Hower Bates
As a technology translator and problem solver, I excel at understanding client and team…
Experience
Enterprise Application Support
Aug 2022 — Present
Provide end user support in multiple cloud and server based software systems, including documentation, coaching, and escalation with vendors. Systems include CMiC, Autodesk Construction Cloud, BlueBeam Revu/Extreme, and DocuSign- Lead knowledge management efforts to build a shared repository of IT expertise using ConnectWise and SharePoint to gather and curate information for users, IT staff, and super administrators- Manage back end security and access for systems while maintaining standards of practice and confidentiality of data- Manage SharePoint Online migration process for client companies using ShareGate- Conduct new hire IT orientation and hands-on training for clients.
Skills
- Project Planning
- Training
- Leadership
- Talent Management
- Learning Management Systems
- Employee Engagement
- Strategy
- Microstrategy Reporting
- Project Management
- E-Learning
- Employee Training
- Workshop Facilitation
- Microsoft Excel
- Learning Management
- Management
- Instructional Design
- Performance Management
- Leadership Development
- Employee Wellness Programs
- Social Networking
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