Linda Garton

About Linda Garton

Customer-service oriented IT Project Manager with over 10 years of experience working with teams to implement high-value solutions for our customers while fostering a hard-working, learning and fun environment. ACCOMPLISHMENTS Effectively managed the portfolio for a department of 50 employees for over a year to deliver new cloud reporting infrastructure, rebuild analytics reports using migrated data and major system upgrades while managing program level risks and communicating to our stakeholders. Facilitated the department transformation into a Scaled Agile Framework (SAFe) to establish cross-functional teams and delivery a 3-month plan to our executives and business stakeholders. Coached a team to adopt agile practices, which enabled us to develop a new application in a record 3-month timeframe, where it would have taken up to a year otherwise. Led a cross-department effort to install hardware to support larger capacity for our extract, transform, load (ETL) environment. Assigned to a delayed project to deliver a major release of a document management system where I tightened our delivery cycle process, added additional resources and held daily calls with our project team and beta users to deliver a high quality product release.CORE COMPETENCIESProject Management | Change Management | MS Office | Azure DevOps | Active Directory | Process Improvement | Risk Management | Agile Methodologies | Portfolio Management | SharePoint | OneNote | Release Train Engineer | Team Facilitation | Scaled Agile Framework (SAFe)| Scrum | People Management | Software Documentation | Collaborative Problem Solving | Customer Service | Meeting Facilitation | Project Management Software | Problem Solving | Scrum Master LEADERSHIP PRINCIPLESBias for Action | Delivery Results and Value | Humility | Optimistic and Realistic | Inspire and Motivate

Experience

1. IT Analyst Supervisor

   Pierce County

   Mar 2024 — Present · Tacoma, WA, US

Education

• University of California, Riverside

  BA, Political Science

  2000 — 2004

Skills

• Software Documentation
• Sdlc
• Microsoft Office
• Human Resources
• Documentation
• Team Leadership
• Agile Methodologies
• Management
• Integration
• Sharepoint
• Training
• Process Improvement
• Risk Management
• Vendor Management
• Customer Service
• Leadership
• Project Planning
• Strategic Planning
• Business Process Improvement
• Databases
• Project Management
• Change Management
• Active Directory
• Operations Management
• Access
• Security
• Microsoft Access
• Software Development Life Cycle (Sdlc)
• Troubleshooting