Linda Dambola
Experienced Customer Success Manager | Global Project Manager | IT, Telecoms, IoT, and Project Execution
- Role
- Customer Success Manager at Xerox Business Solutions
- Location
- Charlottesville, VA, US
- LinkedIn followers
- 500 followers
About Linda Dambola
Award-Winning Client Engagement & Project Delivery. Agile Scrum Master and Project Manager with over a decade of experience delivering exceptional client engagement. Driven by a passion for Lifecyle management across disciplines, including IoT and telecommunications. Passion to leverage my expertise to further enhance client relationships and operational efficiencies. HIGHLIGHTS Directed enterprise technology portfolio of 20–25 initiatives valued at $12M+, delivering infrastructure modernization and SaaS transformation programs.Managed strategic enterprise customer portfolio generating $5.5M annual revenue, leading service improvement initiatives, and executive business reviews.Led cross-functional initiatives across cloud platforms, SaaS applications, telecommunications infrastructure, and enterprise service environments.Established structured risk, issue, and performance monitoring frameworks, improving delivery accountability and leadership decision-making.
Experience
Customer Success Manager
Mar 2021 — Present
Education
County College of Morris
Associate in Applied Science (AAS) - Highest Honors, Computer Science
Fairleigh Dickinson University-Florham Campus
Bachelor of Science (B.S.), Applied Mathematics / Computer Science
Skills
- Unified Communications
- Cellular Communications
- Business Strategy
- Account Management
- Wan
- Team Management
- Tdm
- Business Process Improvement
- Go-to-Market Strategy
- Voip
- Requirements Analysis
- Global Telecommunications
- Cloud Computing
- Fulfillment Management
- Ethernet
- Leadership
- Cdma
- Managed Services
- Integration
- Start-Ups
- Marketing
- Software Project Management
- New Business Development
- Business Analysis
- Program Management
- Wireless
- Software Development Life Cycle (Sdlc)
- Customer Relationship Management (Crm)
- Business Process
- Vendor Management
- Ip
- Business Development
- Direct Sales
- Management
- Project Manager
- International Sales
- Network Design
- Solutions Marketing
- Telephony
- Lte
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