Linda Close
Global Program Delivery Manager at Verizon Business
- Role
- Global Program Delivery Manager at Verizon Business
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Linda Close
Proactively govern a Global Enterprise Client Base with a high level of customer focus and advocacy. Manage complex problems and escalation lead across multiple internal functional groups, to resolve customer business impacting issues and service deliverables. Accountable for client relationship and overall client satisfaction with Verizon. Leader in identifying business opportunities to drive revenue through technology solutions and outstanding support. Contributor to service and quality improvement initiatives. Practice Lead for several operational areas (Regional Relationship Management / Service Management Project, Order Management, New Disconnect Order Process).
Experience
Global Program Delivery Manager
Jul 2020 — Present
Education
Millersville University of Pennsylvania
Special Education / Psychology
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