Linda Hahn

Lms Administrator @National Safety Council

Itasca, IL, US

System Maintenance (20%): Perform routine checks and updates to ensure the Thought Industries LMS and e-learning platforms are running smoothly.• User Support (20%): Provide technical support to end-users, including password resets, course enrollments, and troubleshooting.• Content Management (20%): Upload and update e-learning content and resources in the LMS.• Data Reporting (15%): Generate and analyze reports on user engagement, course completion, and other relevant metrics.• Quality Assurance (10%): Test new courses and updates for functionality and compatibility within the LMS.• Documentation (10%): Maintain user guides, FAQs, and other support documentation.• Special Projects (5%): Assist the Sr. LMS & eLearning Manager in special projects as needed.

Skillcrush

Front End Web Development, Visual Design & UX Professional

Florida Atlantic University

Bachelor of Arts - BA, Communication/Journalism

Palm Beach Atlantic University

Master of Science - MS, Counseling Psychology