Linda Wu Pagano

Customer Success Manager at BackOffice Thinking

Role: Marketing and Office Manager at Backoffice Thinking
Location: West Chester, PA, US
LinkedIn followers: 500 followers

Advertising & MarketingView LinkedIn profile

Experience

Marketing and Office Manager
Backoffice Thinking
May 2012 — Present · West Chester, PA, US
BackOffice Thinking is a technical consulting firm that specializes in non-profit organizations.

Education

Cornell University School of Hotel Administration
Bachelor of Science (BS)
1985 — 1989
New York University, Stern School of Business
MBA
1991 — 1995

Skills

Marketing
Nonprofits
Nationbuilder
Marketing Strategy
Sales
Customer Service
Strategic Planning
Social Media
Management
Program Management
Strategic Partnerships
Crm
Project Management
Consulting
Salesforce.com
Human Resources
Vendor Management

Contact information

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Work email
•••••@backofficethinking.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Backoffice Thinking

IT Services and IT Consulting · 26 employees · Founded 2006 · West Chester, Pennsylvania, United States

You didn’t enter the nonprofit sector to manage data or troubleshoot websites; you did it to create change. But outdated systems and disconnected tools often hold your mission back. Since 2006, BackOffice Thinking has helped hundreds of nonprofits increase their impact by transforming how they use technology. We don’t just implement software; we build digital ecosystems that align with your goals, your budget, and your staff's actual capacity. WHO WE SERVE: We partner with organizations nationwide to build integrated, scalable platforms. We have deep, specialized experience in: 🌲 Land Trusts: Stewardship & property management via our LOCATE app. 🏛️ Arts & Culture: Visitor engagement for Museums, Gardens, & PACs. 🤝 Mission-Driven Nonprofits: Complex membership & donor management for Associations and Foundations. HOW WE HELP: We eliminate the manual work and data silos that slow you down. 🗃️ CRM & Databases: Expertise in Salesforce, Neon One, and CiviCRM for a 360-degree view of your data. 💻 Website Design: Accessible, mobile-first Drupal and WordPress sites that drive action. 🔄 Systems Integration: Real-time sync between your Website, CRM, and Email tools. 🧭 Strategic Assessments: Identifying opportunities to modernize without disrupting daily operations. OUR PROMISE: We build technology you can actually use. We never deliver a "black box"; we build systems your internal team can manage, update, and grow with. Organizations come to see us as their trusted partner for the long haul. We thrive on the success of our repeat customers and their enthusiastic recommendations. Let’s help you focus less on your technology and more on your mission.

backofficethinking.com

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Experience

Marketing and Office Manager

Education

Cornell University School of Hotel Administration

New York University, Stern School of Business

Skills

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