Linda Sulaiman

Head of People & Operations @Honey Hair Company

Honey Hair Company is a retail start-up! We specialize in luxury shopping experiences for quality hair extensions. Founded in 2016, Honey Hair Co. has made its name in the market with quality products, exceptional customer service, and a reliable shopping in store and online shopping experience. We accumulated 600+ customer reviews to stand behind every aspect of the business. Our rapid market success and online sales paved the way to launch 3 store locations in St. Louis, MO where the company was founded, Atlanta, GA, and Chicago, IL. I oversee our 3 Store Managers/10 Store Associates and management of our daily supply chain operations including: Design and perform full cycle recruiting practices for all hiring needs including remote and retail Customer Service Associates, Store Managers, and Brand Influencers in Atlanta, St. Louis, & Chicago. Maintain a pipeline of vetted customer service associates for ramp seasons using proactive sourcing and referrals. Research retail job market analysis to determine compensation ranges managers and associates. Design and implement retail store SOPs. Design and implement retail training programs. Design and implement talent management best practices. Design and conduct exit interviews. Oversee daily operations and supply chain management. Assist and collaborate with the CEO in development and expansion of Product, Store Operations, and Employment. Collaborate on the design and implementation of scalable automation solutions. Establish initiatives and structure to support company objectives and culture. Mentor management to encourage maximum performance and dedication. Evaluate weekly payroll. Evaluate performance of managers and associates. Manage relationships with business partners and vendors. Design and coordinate daily social media marketing campaigns and photoshoots.