Linda Leone She

Trademark Manager @Day Pitney LLP

New York, NY, US

Conduct functional analyses of systems and procedures for the trademark prosecution practice to develop and implement best practices• Determine relevant technology tools in the IP industry to enhance workflow and make recommendations; manage IP software programs• Analyze and report on a regular basis on productivity, volume, processing times, and client service to support effective decision-making and resource management• Monitor practice quality control metrics and ensure compliance with industry and client requirements• Coordinate department meetings and events to promote teamwork, and recognize accomplishments• Establish and document policies, processes, and procedures to support best practices and compliance requirements with attorneys and staff; continuously review and adjust to meet evolving conditions• Identify and implement effective training programs as needed• Provide daily support staff management services, including workflow analysis, coaching, training needs, and balancing workloads; identify and implement a real-time system for understanding support staff workloads• Analyze hiring needs based on relevant process information; provide advice and support regarding the hiring process; and plan and implement growth strategies as necessary.• Engage in talent acquisition activities, including sourcing, interviewing, and hiring• Manage the performance management program for support staff and make compensation decisions jointly with leadership, managers, and Human Resources; implement procedures to effectively monitor and provide continuous feedback to staff.• Handle employee relations issues in collaboration with attorneys, managers, and human resources• Develop and maintain resource materials and information for IP practitioners• Manage the trademark docketing policies and procedures• Collaborate with accounting department to improve accounting procedures related to and in support of the IP practice

Fashion Institute of Technology

Associates Degree, Business

Mercy University

Paralegal Studies