Linda Hernandez
Retail Associate Manager at T-Mobile l Client Services l Project Manager
- Role
- Retail Associate Manager at T-Mobile
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Linda Hernandez
I’m a results-driven sales leader with over a decade of experience across…
Experience
Retail Associate Manager
Aug 2015 — Present · Costa Mesa, CA, US
As a Retail Assistant Manager at T-Mobile, I help lead a high-performing team committed to delivering exceptional customer experiences while driving business results in a fast-paced retail environment. I thrive on building team culture, accelerating growth, and leading through change.Key Highlights: • Recognized in Q1 2025 by the Southern California Market for “Championing Change and Driving Results” • Served as a pivotal force behind the success and speed-to-market execution of major initiatives like Magenta Welcome Adoption and T-Life Upgrades • Drove engagement, coaching, and empowerment across Mobile Experts, fellow Assistant Managers, and Leaders—positioning OC South as a regional benchmark • Created a culture of learning, accountability, and innovation by encouraging curiosity and equipping teams to leverage tools, ask questions, and execute with confidence • Played a key role in OC South emerging as the best in execution and speed to market, despite challenges across 2024 • Contributed to national recognition by helping place our location in the Top 40 stores in the nation, with strong performance in metrics such as TFB, accessories per phone, and customer satisfactionI’m proud to bring consistency, energy, and vision to every store I support—while developing people and processes that exceed expectations.
Education
University of Arizona Global Campus
Political Science and Government
2021
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