Linda Brater

PROJECT COORDINATOR| Improve Quality and Cost| Drive Operational Service & Delivery Excellence

Role
Project Coordinator Ii at Comcast Business
Location
Cincinnati, OH, US
LinkedIn followers
500 followers

About Linda Brater

Coordinate all aspects of field service projects from concept to delivery, consistently meeting and exceeding schedule, budget, scope requirements, and business objectives. Perform quality control and train teammates on standard operating procedures (SOP) and error resolution.Adept at understanding project scope, utilizing resources, driving team success, and achieving organizational goals. Highly effective in collaborating with cross functional teams, communicating with stakeholders at all levels. Resolve escalations and any project setbacks by identifying root causes.Available to discuss new opportunities in the Cincinnati Metropolitan area or virtual (remote), please contact me at l••••••••@gmail.com.• Project Management• Planning and Execution• Risk Management• Management Status Report• Schedule Management• change Management• Requirements Management• Quality Assurance• Vendor Management• Process ImprovementTECHNICAL SKILLS• Microsoft Office Suite• Microsoft Project• Salesforce• Tableau• Visio• Smartsheet• Jira• SharePoint

Experience

  1. Project Coordinator Ii

    Comcast Business

    Jan 2017 — Present · West Chester, OH, US

    Partnered with management in building out operational processes and procedures, improving service delivery for Fields Services organization. Completed quality audits for several high visibility clients and projects. Served as primary escalation problem solver for multiple Enterprise Managed Services projects.• Determined goals, time frame, funding limitations, technician requirements, and allotment of resources, ensuring effective project completion by consulting with management.• Fulfilled install requirements, exceeding client expectations and reducing revisits by validating site information, circuit details, and external resources availability.• Trained both new and global employees on the standard operating procedures (SOP), allowing for improved efficiency and consistently hitting higher quality standards in regular work activities.• Decreased failures and rework by 30%, by performing proactive inspection and retraining.• Proactively identified risks of failure by performing quality audits ensuring operational excellence.

Education

  • DeVry University

    Bachelors of Science, Technical Management

    2009 — 2011

  • Wright State University

    Master of Information Systems

    2018 — 2024

  • Southern State Community College

    Associates of Applied Science, Computer Technology; Computer

    2006 — 2008

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Linda Brater — Project Coordinator Ii at Comcast Business in Cincinnati, OH, US | Unifers