Lincy Varghese
Sr Manager Business Operations
- Role
- Senior Manager at Accelya
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Lincy Varghese
A committed and result oriented professional, nearly 23 years of experience in Passenger Revenue Accounting with dedicated 14 years in Interline Teams. Background includes Process Management, Operations Management, Customer Service and Team Management. Good relationship management using strong communication and negotiation skills. Demonstrated capabilities in effecting business process improvements and implementing cost rationalization measures to enhance operational efficiency.
Experience
Senior Manager
Jan 2013 — Present · Mumbai, IN
Education
Carmel of st Joseph
Secondary School Certificate
1981 — 1993
SMU
MBA
2009 — 2011
Skills
- Business Process Outsourcing (Bpo)
- Offshoring
- Performance Management
- Outsourcing
- Business Process Improvement
- Training
- Operations Management
- Team Management
- Employee Engagement
- Soft Skills
- Business Process
- Business Process Re-Engineering
- Transition Management
- Resource Management
- Sla
- Vendor Management
- Customer Experience
- Management
- Service Delivery
- Business Analysis
- Bpo
- Process Management
- Operational Excellence
- Leadership
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