Lincston Jones

Patient Specialist @Inogen

US

Build trust with patients by understanding their diverse needs for respiratory care and our productsTake initiative to organize incoming leads, create strategic call plans, implement calls, and transition sales leads activelyDemonstrate a responsive pattern by responding to incoming patient calls, emails, and requests for informationWork with teammates to transition leads to Durable Medical Equipment provider partnersAccurately and consistently record customer information, activities, suggested improvements, problems you fixed, and updates in our CRM system to reflect your performance metricsEnsure timely and accurate entering of sales orders, processing of credit card payments and the execution of leasing docs and pricing approvals