Linc Snyder

About Linc Snyder

Strategic Product Manager and Technology Leader with over a decade of experience delivering transformative results in healthcare, analytics, and enterprise IT. Expert in scaling AI/ML platforms, complex integrations, and leading cross-functional teams to achieve measurable outcomes. My gravitas and vision are deeply rooted in decades of meditation and yoga practice, enabling me to foster clarity, resilience, and creativity within organizations. Recognized for optimizing operations, orchestrating large-scale migrations, and executing digital strategies with impact. Mindfulness and emotional intelligence inform my leadership and strategic approach, driving innovation and sustainable success.

Experience

1. Lead Technology Manager

   Humana

   Aug 2013 — Present · Louisville, KY, US

   Product Lead for the AI Engineering organization focused on the development and integration of Generative AI Chatbots and Humana’s Machine Learning Platform (Florence.ai). • Led development and launch of Florence.ai, Humana’s enterprise ML platform, reducing model deployment time by 60% and accelerating clinical insights for 15M+ members.• Directed Responsible AI initiative, establishing ethical standards and compliance protocols; ensured 100% regulatory alignment across generative AI products.• Orchestrated Agile transformation for Digital Health Analytics, coaching multiple Scrum teams and increasing delivery velocity by 40% within one year.• Delivered generative AI chatbot solutions, automating member support workflows and increasing engagement by 35%.• Fostered collaborative environments, integrating mindfulness practices to reduce team turnover by 25% and improve productivity.Mindfulness Coach & Instructor• Developed and taught “Yoga of Software Development” and “Mindfulness = Agility” classes, merging ancient wisdom with modern leadership and strategy.• Humana Radio podcast host and featured guest, facilitating large team events and executive strategy sessions focused on mindfulness and intention-setting for high performance.• Brings a mindfulness-centered approach to team leadership, recognized for enhancing executive presence and strategic thinking (Reference: Gelles, D,\"Mindful Work,\" Houghton Mifflin Harcourt, 2015).

Education

• GVI

  Sustainability Studies

  2022 — 2022

• Kentucky Wesleyan College

  BA

  1989 — 1993

Skills

• Dns
• Integration
• Pci Standards
• Endpoint Security
• Mcafee
• Network Security
• Microsoft Exchange
• Project Management
• Vmware
• Agile Project Management
• Microstrategy
• Business Continuity
• Microsoft Certified Professional
• Business Process
• Software Documentation
• Sdlc
• Sharepoint
• Sox Compliancy
• Team Management
• Citrix
• Mobile Device Management
• IT Management
• Vendor Management
• Storage Area Networks
• Hipaa
• IT Operations
• Requirements Gathering
• Windows
• Visio
• Troubleshooting
• Disaster Recovery
• Technical Support
• Vmware Esx
• Storage
• Microsoft Sql Server
• Tableau
• Ironmail
• Microsoft Dynamics
• Data Domain
• System Deployment